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- <!-- 帮助反馈页面 -->
- <template>
- <view>
- <!-- <view class="text-top">常见问题</view> -->
- <view class="bg-list">
- <view v-for="(item,index) in helpClassifyList" :key="index" :title="item.helpClassifyName"
- class="list-title padding-bottom">
- <view class="flex align-center justify-between" @click.stop="openList(item)">
- <view class="text-title">{{item.helpClassifyName}}</view>
- <view @click.stop="openList(item)">
- <image src="../static/up.png" style="width: 21rpx;height: 15rpx;" v-if="item.parentId==0">
- </image>
- <image src="../static/dowm.png" style="width: 21rpx;height: 15rpx;" v-else></image>
- </view>
- </view>
- <view v-for="(problemItem,problemIndex) in item.helpWordList" :key="problemIndex" class="list-question"
- hover-class="hover" @click="onClick(problemItem)" v-if="item.parentId==0">
- <view class="text-item">{{problemItem.helpWordTitle}}</view>
- <view class="line" v-if="problemIndex!=item.helpWordList.length-1"></view>
- </view>
- </view>
- </view>
- <view class="bg-box">
- <view class="item">
- <image src="../static/icon-letter.png" class="image"></image>
- <view class="text-feedback" hover-class="hover" @click="goChat">联系客服</view>
- </view>
- <view class="item">
- <image src="../static/icon-edit.png" class="image"></image>
- <view class="text-feedback" hover-class="hover" @click="toFeedback">我要反馈</view>
- </view>
- </view>
- </view>
- </template>
- <script>
- export default {
- data() {
- return {
- helpClassifyList: []
- }
- },
- onLoad() {
- this.getlist()
- },
- methods: {
- goChat() {
- let kefu = this.$queue.getData('kefu'); // 用户端联系方式 1 手机号 2企业微信
- let kefuPhone = this.$queue.getData('kefuPhone');
- if (kefu == 1) {
- uni.makePhoneCall({
- phoneNumber: kefuPhone //仅为示例
- });
- } else {
- // #ifdef MP-WEIXIN
- let that = this
- try {
- wx.openCustomerServiceChat({
- extInfo: {
- url: that.$queue.getData('kefuUrl')
- },
- corpId: that.$queue.getData('kefuAppId'),
- success(res) {},
- fail(res) {
- console.error(res)
- }
- })
- } catch (error) {
- console.error("catchcatch" + error)
- uni.showToast({
- title: '请更新至微信最新版本'
- });
- }
- // #endif
- // #ifndef MP-WEIXIN
- let url = this.$queue.getData('kefuUrl');
- if (url.indexOf('/pages/') !== -1 || url.indexOf('/my/') !== -1) {
- uni.navigateTo({
- url
- });
- } else {
- //#ifndef H5
- uni.navigateTo({
- url: '/pages/index/webView?url=' + url
- });
- //#endif
- //#ifdef H5
- window.location.href = url;
- //#endif
- }
- // #endif
- }
- },
- openList(item) {
- var oldhelpClassifyList = item
- if (oldhelpClassifyList.parentId == 1) {
- item.parentId = 0
- } else {
- item.parentId = 1
- }
- },
- getlist() {
- let data = {
- types: 2
- }
- this.$Request.get("/app/helpWord/selectHelpList", data).then(res => {
- if (res.code == 0) {
- this.helpClassifyList = res.data
- for (var i = 0; i < this.helpClassifyList.length; i++) {
- this.helpClassifyList[i].parentId = 1
- }
- // this.helpClassifyList.isTrue = false
- } else {
- uni.showToast({
- title: res.msg,
- icon: 'none'
- })
- }
- });
- },
- onClick(item) {
- uni.navigateTo({
- url: '/my/help/helpDetail?title=' + item.helpWordTitle + '&helpWordId=' + item.helpWordId,
- })
- },
- toFeedbackList() {
- let token = this.$queue.getData('token');
- if (token) {
- uni.navigateTo({
- url: '/my/setting/chat'
- });
- } else {
- uni.navigateTo({
- url: '/my/setting/customer'
- });
- }
- // wx.openCustomerServiceChat({
- // extInfo: {
- // url: this.$queue.getData('helpkefu')
- // },
- // corpId: 'ww025d1392786f9e51',
- // success(res) {}
- // })
- },
- toFeedback() {
- uni.navigateTo({
- url: '/my/feedback/index',
- success: res => {},
- fail: () => {},
- complete: () => {}
- });
- }
- }
- }
- </script>
- <style lang="scss">
- page {
- background-color: #FFFFFF;
- height: 100%;
- }
- .bg-box {
- background-color: #FFFFFF;
- position: fixed;
- bottom: 100rpx;
- left: 0;
- right: 0;
- display: flex;
- justify-content: center;
- align-items: center;
- width: 100%;
- .item{
- width: 332rpx;
- height: 100rpx;
- background: #F6F6F6;
- border-radius: 16rpx 16rpx 16rpx 16rpx;
- display: flex;
- justify-content: center;
- align-items: center;
- .text-feedback {
- padding: 20rpx;
- font-weight: bold;
- font-size: 28rpx;
- color: #222222;
- /* color: #000000; */
- }
- }
- .item+.item{
- margin-left: 22rpx;
- }
- }
- .bg-list {
- margin-bottom: 100rpx;
- background-color: #FFFFFF;
- padding: 30rpx
- }
- .line {
- width: 100%;
- height: 1rpx;
- background-color: #d3d3d3;
- }
- .text-title {
- color: #000;
- font-size: 32rpx;
- font-weight: bold;
- }
- .text-item {
- color: #999999;
- font-size: 28rpx;
- padding: 24rpx 0rpx;
- }
- .list-title {
- margin-bottom: 30rpx;
- }
- .list-question {
- color: #000;
- font-size: 28rpx;
- }
- .hover {
- background-color: #ffffff;
- opacity: 0.6;
- }
- .image {
- width: 40rpx;
- height: 40rpx;
- margin-left: 20rpx;
- }
-
- .text-top {
- margin: 30rpx;
- color: #000;
- font-size: 34rpx;
- }
- </style>
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